FAQS
Tel: 877-45-44-33
E-Mail: shop@store.uk
20 Margaret St, London
Great Britain, 3NM98-LK
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FaQs. General Information
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Frequently Asked Questions
How do I create an account?
It's simple to open an account with us. Your professional license number and a few personal data are required.
Once you've created an account, you may check past orders and track your out-for-delivery package. Elleeplex Aftercare, Elleevate Mascara, and Precision Brow Pencils will be available at wholesale prices.
Become a Brand Ambassador
At Lava Me Beauty, we are honored to be a member of the Elleebana community and contribute to its development. Our goal is to help beauty professionals develop their skills and gain confidence while earning a profit. To add an extra perk to our services, we are excited to offer a Brand Ambassador program, which allows you to make extra money while doing what you love.
Our Brand Ambassador program is a fantastic fit for you if you love Elleebana and want to spread the word about award-winning products with 25 years of beauty excellence while also enjoying special rewards.
So what's in it for you?
- Exclusive lifetime discounts
- Affiliate commissions
- So much more!
If you'd like to be a part of our LMB Brand Ambassador program, just submit your email address below, and we'll send you all the details!
Can my client wear mascara?
Absolutely! You have the option of wearing Elleevate Mascara right after your lash lift (and removing it with Elleebana Makeup Remover in the evening) or waiting until after the first 24 hours and then applying regular mascara.
What is the shelf life after opening?
Elleebana One Shot sachets:
Shelf life: as per expiration date
Once opened: 24 hours
Our sachets should be kept in the refrigerator for optimal results with a required temperature above 4 degrees C (39.2 degrees F) and below 24 degrees C (75.2 degrees F).
It's okay if you still have some lotion leftover! Fold the sachet package tightly, store it in the fridge in a zip lock bag, and use it on another client within 24 hours. After the first 24 hours, you may use it for up to 3 weeks for patch testing purposes only.
What is the difference between rods vs. shields?
The choice between a rod and a shield is based on your client's lash lift goals. To suit your client's needs, it's a good idea to have both on hand.
Rods are used for a beautiful natural lift.
Shields are used for a dramatic, more extreme result.
What is the shelf life after opening?
Elleeplex Profusion sachets
Shelf life: as per expiration date
Once opened: 24 hours
Our sachets should be kept in the refrigerator for optimal results with a required temperature above 4 degrees C (39.2 degrees F) and below 24 degrees C (75.2 degrees F).
Please note: Elleeplex Profusion lotions will need to be returned to room temperature before use.
It's okay if you still have some lotion! Fold the sachet package tightly, store it in the fridge in a zip lock bag, and use it on another client within 24 hours. After the first 24 hours, you may use it for up to 3 weeks for patch testing purposes only.
Do I need to use adhesive with Brow Lamination?
Elleeplex profusion does not require adhesive.
You can always use a micro swab with some adhesive to lock stubborn brow hairs in place.
How do I get Henna Brows to leave a longer-lasting skin stain?
Because our skin varies from person to person, a skin stain in the brow area will last longer on a specific skin type.
Some clients have oily skin, while others have dry skin, both of which might alter the stain's duration and make the skin more resistant to staining.
We estimate that skin stains can stay anywhere from 2 to 14 days on the skin and that combining darker colors will result in a more strong and long-lasting stain.
Popular Colour Mixes
You may use a variety of ratios with Elleebana Brow Henna and customize it to your clients' needs.
- Ash brown – 10% black and 90% blonde (suitable for platinum blondes / replace the black for dark brown for a lighter shade)
- Ash darker blonde – 10% black and 90% light brown
- Ideal for light mousy brown – 50% light brown and 50% natural brown
- Ash natural brown – (10% black or 10% dark brown) and 90% natural brown
- Ideal for mid cool brown – 50% dark brown and 50% light brown
- Ultimate dark brown w/optimal skin staining – 50% dark brown and 50% black
- Mousy brown to dark brown – 75% natural brown and 25% dark brown
Adding Black or Dark Brown to your blend will help you get a more long-lasting finish while neutralizing warmth. Your clients' basic hair color will always determine it. Elleebana has very light hues for individuals who only want a subtle tint in their hair and no stain on their skin.
Is Henna safe to tint lashes?
No, Elleebana Brow Henna should not be used to tint lashes. For this treatment, please use professional lash tinting products.
What is the shelf life after opening?
Elleebana Brow Henna
Shelf life: 2-3 years
Once opened: 6 months
Mixed henna should be used within 10 minutes of combined henna and activator.